Privacy Policy | Avoxli Health

This Privacy Policy explains how we collect, use, disclose, and protect information submitted through our website. We are committed to safeguarding the privacy of individuals and organizations who contact us for information about our chronic care management services.

1. Information We Collect

A. Information You Provide
When you submit our Contact Us form, we may collect:
• First and last name
• Company name
• Title
• Phone number
• Email address
• Your role (provider or patient)
• Message content

Please do NOT include personal medical information or Protected Health Information (PHI) in the message field.

B. Information Collected Automatically
We use analytics tools such as Google Analytics, Bing Webmaster Tools, Microsoft Clarity, and similar platforms. These tools may collect:
• IP address (may be anonymized depending on settings)
• Browser type and version
• Device information
• Pages visited and time spent on each page
• Referring website
• Click patterns, scroll behavior, and general usage data

These tools may use cookies, tags, and scripts to collect and analyze this information.

2. How We Use Your Information
We use the information we collect to:
• Respond to your inquiry
• Provide information about our services
• Communicate with you regarding your request
• Improve our website and user experience
• Analyze website traffic and performance
• Understand how visitors interact with our site

3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
• Improve website functionality
• Analyze traffic and usage patterns
• Enhance user experience

You may control or disable cookies through your browser settings. For details on how analytics providers use data, please refer to their respective privacy policies.

4. How We Share Information
We may share your information with:
• Service providers who support our website, analytics, email, or communication systems
• Business partners involved in delivering our services

We do NOT sell your personal information.

5. HIPAA Notice
This website and contact form are NOT intended for transmitting Protected Health Information (PHI). Do not submit:
• Medical history
• Diagnoses
• Treatment information
• Insurance details
• Any sensitive health data

If PHI needs to be shared, we will provide a secure, HIPAA‑compliant communication method.

6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of internet transmission is completely secure.

7. Data Retention
We retain your information only as long as necessary to respond to your inquiry or as required by law.

8. Your Rights
Depending on your location, you may have rights to:
• Access your personal information
• Request correction or deletion
• Opt out of certain data uses

To make a request, contact us at the email listed below.

9. Third‑Party Links
Our website may contain links to third‑party sites. We are not responsible for their privacy practices.

10. Contact Us
If you have questions about this Privacy Policy, contact us at:

Avoxli Health
7901 4TH ST N
STE 300

ST. PETERSBURG, FL 33702
info@avoxlihealth.com